Release, Control and Validation

This intermediate certificate will help you to understand the processes, activities, methods and functions used in each of the ITIL® Release, Control and Validation processes and how they interact with other Lifecycle processes. You will learn how to use the processes, activities and functions to achieve operational excellence.

Course Cost



3 days



  • Course duration:  4 days (including examination)
  • Pre-requisites:  Foundation certificate in IT Service Management (ITIL) is the only pre-requisite for this course
  • Examination (complex multiple choice) is taken on course completion
  • Points awarded: 4
  • Course Dates:  See Course Schedule

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